Terms of Use for Where Are My Things

These Terms of Use ("Terms") govern access to and use of Where Are My Things ("the App", "we", "us", or "our"), including the iOS and Android mobile applications, APIs, websites, AI features, reports, subscriptions, support channels, and related services.

By creating an account, signing in, downloading the App, using the App, joining a shared space, uploading content, generating a report, using AI features, or making a purchase, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.

1. The service

Where Are My Things is a personal inventory management service. Depending on your plan, device, platform, and configuration, features may include:

• Passwordless email-code login, Google Sign-In, and Sign in with Apple.
• Inventory items, locations, tags, photos, attachments, possible locations, possession/lending details, prices, expiry dates, and search/filter tools.
• Offline-first local cache and synchronization when connectivity is available.
• Shared spaces, invitations, owner/member roles, viewer/editor access, and related notifications.
• Media upload, media deletion, thumbnails, direct private upload flow, and media reporting.
• AI-assisted item scanning, editable scan previews, and inventory insights.
• Inventory Health, Insurance Readiness, insurance reports, CSV/PDF exports, and proof-of-ownership organization tools.
• Push notifications, remote configuration, app updates, maintenance mode, and subscription features.

2. Eligibility and accounts

• You must be legally able to enter into these Terms under the laws that apply to you.
• The App is intended for personal inventory management and is not directed to children.
• You are responsible for providing accurate account information and for maintaining control of your email account, social sign-in account, devices, and authentication sessions.
• You must notify us promptly if you believe your account, email, device, or token has been compromised.
• We may refuse, suspend, or terminate accounts used for abuse, fraud, illegal activity, security attacks, policy violations, or conduct that creates legal or operational risk.

3. Your content

"Your Content" means inventory records, locations, photos, attachments, documents, descriptions, tags, prices, reports, notes, invitations, and other data that you or authorized members provide through the App.

• You retain ownership of Your Content.
• You grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, optimize, thumbnail, transform, index, search, process, back up, scan, export, and otherwise use Your Content only as needed to provide, secure, maintain, improve, and support the App and comply with law.
• You represent that you have the rights and permissions needed to upload, store, share, scan, report, or export Your Content.
• You are responsible for the accuracy, legality, sensitivity, and completeness of Your Content.
• You should not upload highly sensitive information unless it is necessary for your own inventory use and you accept the related risk.

4. Shared spaces and invitations

• Space owners control space name, description, invitations, member roles, and access where the App permits.
• Members may see or change inventory data according to their role and the features available in the App.
• When you invite someone, you are responsible for entering the correct email address and for having a lawful reason to invite that person.
• Anyone with a valid invitation token link may see limited invitation preview data before accepting, including the space name, inviter information, invited role, status, and expiry date.
• Invitation links work as bearer links. Do not post them publicly or forward them to unintended recipients. If an invitation link is exposed, revoke or replace the invitation where the App allows.
• Removing a member, leaving a space, deleting a space, or losing subscription entitlement may affect access to shared inventory data.
• We are not responsible for actions taken by members you invite or by people who obtain an invitation link from you or your invitee.

5. AI features

The App may use configured AI model providers for optional AI item scanning and inventory insights.

• AI features are optional and user-initiated.
• Photos submitted for AI scanning and compact inventory/location fields submitted for Inventory Insights may be sent to the configured AI model provider. Do not submit sensitive content or third-party personal data unless you have the right to do so.
• AI output may be incomplete, inaccurate, outdated, unsafe, or unsuitable for your situation.
• You must review, verify, and edit AI-generated names, descriptions, prices, tags, item types, locations, suggestions, and actions before relying on them.
• AI suggestions do not create professional, legal, financial, insurance, valuation, safety, or other expert advice.
• We may limit, suspend, or change AI features based on plan limits, abuse prevention, provider availability, cost, quality, safety, or legal requirements.
• Do not submit content to AI features unless you have the right to process that content and are comfortable with it being sent to the relevant AI provider as described in the Privacy Policy.

6. Inventory Health, Insurance Readiness, and reports

Exported files and insurance reports may contain sensitive inventory, location, value, and proof data. You are responsible for protecting downloaded, opened, shared, printed, or forwarded files after they leave the App.

7. Subscriptions, purchases, and billing

• The App may offer free and paid plans. Paid features may include higher limits, AI features, advanced inventory summaries, shared spaces, reports, storage, or other premium features.
• Android purchases are processed through Google Play. Apple purchases may be processed through Apple App Store if Apple billing is enabled and released.
• We do not collect or store payment card numbers.
• Subscriptions may renew automatically unless canceled through the app-store account used for the purchase.
• Refunds, cancellations, billing disputes, taxes, and payment issues are handled according to the rules of the relevant app store and applicable law.
• Deleting the App or deleting your account does not automatically cancel an active app-store subscription. You may need to cancel the subscription separately in Google Play or Apple App Store.
• If a subscription expires, is refunded, is revoked, or cannot be verified, we may remove or limit access to paid features, AI usage, storage, reports, shared-space features, or other entitlements.
• Plan names, prices, features, limits, and availability may change. Material changes will be handled as required by app-store rules and applicable law.

8. Acceptable use

You must not use the App to:

• Violate laws, regulations, third-party rights, intellectual property rights, privacy rights, or contractual obligations.
• Upload illegal, harmful, exploitative, abusive, defamatory, infringing, privacy-invasive, malicious, or deceptive content.
• Upload personal data of other people without a lawful basis or permission.
• Use AI features to process content you do not have the right to process.
• Harass, spam, mislead, impersonate, or invite people without a legitimate reason.
• Submit false, abusive, or bad-faith media reports or support requests.
• Probe, scan, attack, overload, scrape, reverse engineer, bypass, automate, or interfere with the App, API, storage, billing, security, rate limits, App Check, or authentication systems except as expressly permitted by law.
• Use the App for regulated professional recordkeeping where certified, audited, legally mandated, or insurer-approved systems are required.

9. Media reports, moderation, and enforcement

• Users may report media for reasons such as inappropriate content, personal data, spam, copyright, or other concerns where the feature is available.
• We may review, restrict, remove, preserve, or disclose content and account records where needed to investigate reports, enforce these Terms, protect users, comply with law, respond to app-store or provider requirements, or defend legal claims.
• We may suspend or terminate access for violations, suspected abuse, fraud, security risk, legal risk, repeated infringement, or operational harm.

10. Availability, synchronization, and data integrity

• The App may be unavailable, degraded, or limited because of maintenance, outages, app-store issues, provider failures, network problems, device restrictions, Remote Config, forced updates, or security controls.
• Offline mode, local cache, and sync queue are convenience features. They may fail, conflict, or lose pending changes because of device storage limits, app deletion, operating-system cleanup, network failure, unsupported files, authentication changes, or user action.
• You are responsible for keeping your own backup copies of important records, receipts, documents, photos, and exported reports.
• We may change, suspend, remove, or limit features where reasonably necessary for security, reliability, compliance, cost control, provider changes, or product development.

11. Privacy and account deletion

Our Privacy Policy explains how we process personal data. You can request account deletion in the App through Settings > Delete Account, by using the Account Deletion Request page, or by contacting [email protected].

Account deletion is designed to delete your account and associated data where possible, subject to retention allowed or required for billing, app-store compliance, taxes, accounting, security, fraud prevention, dispute handling, legal obligations, media reports, logs, and backup rotation. Account deletion does not automatically cancel app-store subscriptions.

12. Third-party services and platform terms

The App depends on third-party services and platforms, including Apple, Google, Firebase, Google Play, AI model providers, object-storage providers, hosting providers, email providers, and app stores. Your use of those services may also be governed by their own terms, policies, and account rules. We are not responsible for third-party service outages, policy changes, billing decisions, sign-in failures, AI provider output, or app-store actions outside our control.

13. Intellectual property

The App, software, design, source code, trademarks, logos, text, interfaces, and service materials are owned by us or our licensors and are protected by intellectual property laws. These Terms do not grant you any ownership in the App. You may use the App only as permitted by these Terms and applicable app store rules.

14. Disclaimers

The App is provided on an "as is" and "as available" basis to the maximum extent permitted by law. We do not guarantee that the App will be uninterrupted, secure, error-free, accurate, complete, compatible with every device, accepted by any insurer, or suitable for any particular purpose. No information in the App is professional advice.

15. Limitation of liability

To the maximum extent permitted by law, Where Are My Things and its developer will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, content, goodwill, business, insurance recovery, or opportunity arising from or related to the App. To the maximum extent permitted by law, our total liability for all claims is limited to the greater of the amount you paid to us for the App in the 12 months before the claim or EUR 50.

This limitation does not apply to liability that cannot be excluded or limited under applicable law, including mandatory consumer rights, intentional misconduct, gross negligence where it cannot be limited, death or personal injury caused by negligence where applicable, fraud, data-protection rights, security obligations, or app-store/consumer remedies that cannot be waived by contract.

16. Changes to the App or Terms

We may update the App and these Terms from time to time. When we update these Terms, we will change the "Last updated" date. For material changes that reduce your rights or materially change paid features, data practices, dispute terms, or account obligations, we will provide reasonable notice in the App, on the website, by email, or by another appropriate method before the changes take effect, unless an urgent legal, security, or operational reason requires faster action. Continuing to use the App after updated Terms become effective means you accept the updated Terms. If you do not agree to material changes, you should stop using the App and may delete your account.

17. Governing law

These Terms are governed by the laws of Ukraine, without prejudice to mandatory consumer-protection, privacy, app-store, or local laws that apply in your country of residence and cannot be waived by contract.

18. Contact

Legal, privacy, and support contact: [email protected]
Operator: Danyliuk Vasyl, Individual Entrepreneur registered in Ukraine
Business location: Netishyn, Ukraine 30100
VAT number: not applicable unless stated otherwise in billing materials.
EU/UK representative: not appointed.